Auteur Sujet: How to report a bug  (Lu 3663 fois)

Mush

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How to report a bug
« le: 06 août 2014, 20:24:56 »
Before posting make sure to read the support page on the official website.
To report a bug or a problem with your install please follow the following steps to let us help you fast.

  • Simple and explicit title
  • MushRaider Version
  • Your host and server config (PHP version, Apache (or your http server), MySQL)
  • Detailed description of the problem and how to reproduce it
  • What you already tried
  • Error logs


How to get error logs :
  • Make sure to have write permissions on /app/Config, /app/tmp and /app/webroot/files
  • Connect to MushRaider
  • Activate debug mod (cf bottom of the support page)
  • Delete the files found in folders under /app/tmp/cache/models/
  • Delete the file /app/tmp/logs/error.log
  • Repeat operation that give you error
  • Open the file /app/tmp/logs/error.log and here are the error logs.

If you get errors on the webpage too, please give them also.
« Modifié: 08 sept. 2015, 12:04:23 par Mush »
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